Terms & Conditions
Welcome to Glacier Treks & Adventure. By booking a trek, expedition, or related service with us, you agree to the following Terms and Conditions. Please read them carefully.
1. Booking & Confirmation
- All bookings must be confirmed via email or phone.
- A minimum deposit (as specified during booking) is required to confirm your spot.
- The balance payment must be completed before the start of the trek or as agreed upon.
2. Cancellations & Refunds
- Cancellations must be made in writing (email or message).
- Cancellation charges apply as follows:
·
- 30 days before departure: 80% refund
- 15–29 days before departure: 50% refund
- Less than 15 days: No refund
- No refund will be provided for no-shows or early departures.
3. Liability Disclaimer
- Trekking and adventure activities involve risk. Participants must be physically fit and understand the inherent risks.
- Glacier Treks & Adventure is not liable for personal injury, loss, or damage to personal belongings during the trek.
- We recommend all clients take appropriate travel and medical insurance.
4. Changes or Cancellation by Us
- In rare cases of unforeseen circumstances (weather, political unrest, natural disaster), we may cancel or alter itineraries.
- We will offer the best alternative or a refund if cancellation is necessary.
5. Travel Documents
- It is the responsibility of the traveler to carry valid ID proof and required permits (if any).
- Foreign nationals must carry valid passports and visas.
6. Code of Conduct
- Respect for local culture, environment, and fellow trekkers is expected.
- Any disrespectful or unsafe behavior may result in removal from the trek without refund.
7. Governing Law
These Terms are governed by Indian Law. Any disputes shall be subject to the jurisdiction of courts in West Sikkim, India.